1 Introduction & Scope
This Privacy Policy applies to the jili apps platform and all associated services. By registering, browsing, or using any service on jili apps, you are deemed to have agreed to this policy.
We believe your personal data belongs to you — we simply hold it in trust. jili apps uses this information solely to improve the platform, ensure security, and enhance your experience. It is never used for any other purpose.
This policy has been drawn up in compliance with applicable data protection laws in Bangladesh and international privacy standards. Please contact our support team for any questions or concerns.
2 What Data We Collect
Jili apps collects two types of information from you — data you provide directly and data collected automatically. See the full breakdown below:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification & age confirmation |
| Contact Information | Email, mobile number, address | Account Management & Support |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Game history, session duration, click data | Service Improvement & Personalization |
We never store your full payment card number or bank password. All financial transactions are processed through fully encrypted channels.
3 How Your Information Is Used
Jili apps uses the data it collects for the purposes listed below. In every case, we use only the minimum data necessary — that is a core principle we stand by.
- Account Management: Registration, login, password reset, and profile updates.
- Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
- Security Assurance: Fraud detection, prevention of unauthorized access, and account protection.
- Customer Support: Helping resolve your issues and handling complaints.
- Promotions & Bonuses: Sending you relevant offers tailored to your preferences.
- Legal Obligations: Meeting the requirements of government regulatory authorities.
- Service Improvement: Analyzing usage patterns to improve the quality of jili apps.
4 Data Retention & Duration
Jili apps stores your data on secure servers protected by industry-standard security measures and subject to regular security audits. Retention periods vary depending on the type of data and applicable legal requirements.
- Account Information: For the duration of the active account and a minimum of 5 years after closure.
- Transaction Records: Retained for up to 7 years as required by law.
- Communication Logs: Support conversations are retained for up to 3 years.
- Game History: Retained for 2 years for dispute resolution.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
5 Sharing Information with Third Parties
Jili apps never sells your data to third parties. Limited information may be shared with trusted partners solely to deliver specific services, and strict confidentiality agreements are in place for every such arrangement.
- Payment Providers: Mobile banking partners such as bKash, Nagad, and Rocket — for transaction processing only.
- KYC Verified by: Authorized third-party organizations for identity verification.
- Law Enforcement: Disclosure of data pursuant to a court order or legal obligation.
- Technology Service Providers: Providers of cloud storage, analytics, and cybersecurity.
6 Cookies & Tracking Technologies
Jili apps uses cookies and similar tracking technologies on its website and app to improve your experience. Cookies are small text files stored on your device.
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional Cookies: For remembering language preferences and game settings.
- Analytics Cookies: Anonymous data to understand which pages are used most.
- Marketing Cookies: To show relevant promotions — you can turn this off at any time.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.
7 Security Measures
Jili apps follows the highest industry security standards to protect your data. Our multi-layered security infrastructure safeguards your information against unauthorized access, theft, and loss.
- 256-bit SSL Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An extra layer of protection for account login.
- Firewall & IDS: Real-time threat detection and prevention.
- Regular Security Audits: Penetration testing conducted by third-party security experts.
- Restricted Access: Only authorized personnel may access specific data.
- Data Backup: Regularly encrypted backups stored on secure servers.
Keep in mind, though — no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact our support team immediately.
8 Your Privacy Rights
Every registered user on jili apps holds certain fundamental rights over their personal data. Contact our support team to exercise any of these rights.