1 General Terms
Jili apps (hereinafter referred to as the "Platform" or "we") is an online gaming service operated for adult users in Bangladesh and other select regions. These Terms and Conditions apply to all use of jili apps services.
These Terms and Conditions are available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail. However, the Bengali translation is kept up to date for the convenience of Bengali-speaking users.
You must be 18 years of age or older. Residents of countries or regions where online gaming is prohibited by law may not use jili apps. It is the user's sole responsibility to comply with local laws.
- Jili apps reserves the right to modify these Terms and Conditions at any time.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- For significant changes, notice will be sent via your registered email or through the platform.
2 Account Registration & Verification
You are required to provide accurate and complete information when registering an account on jili apps. Accounts created with false information or operated under another person's name will be permanently closed, and any associated balance may be forfeited.
Each individual may operate only one account. Creating multiple accounts (duplicate accounts) is strictly prohibited. jili apps detects such violations through IP address tracking, device information, and other technical methods.
- It is your responsibility to ensure that the information provided during registration remains accurate and up to date.
- Keep your password secure and do not share it with anyone.
- If you suspect unauthorized access to your account, notify our support team immediately.
- We recommend enabling two-factor authentication (2FA) to keep your account secure.
3 Deposit & Withdrawal Policy
Deposits and withdrawals on jili apps are available via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000. The maximum daily withdrawal limit depends on your account verification level.
Withdrawals are typically processed within 15 minutes to a maximum of 24 hours. However, large withdrawals may be delayed if KYC verification is incomplete. jili apps reserves the right to temporarily hold any transaction for security reasons.
- The mobile banking number used for deposits must match the number used for withdrawals.
- Funds cannot be transferred to third-party accounts or another person's number.
- If money laundering or suspicious transactions are detected, the account will be frozen immediately.
- After claiming a deposit bonus, specific wagering requirements must be met before a withdrawal can be made.
4 Bonus & Promotion Terms
Jili apps regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit match bonuses, cashback, free spins, and special tournament prizes. Each bonus comes with its own terms, which must be read carefully before claiming.
Wagering requirements must be met before bonus winnings can be withdrawn. Typically, this requires placing bets totaling 20 to 35 times the bonus amount. If the requirements are not met within the specified timeframe, both the bonus and any associated winnings will be forfeited.
- Each promotion may only be used once unless otherwise specified.
- Jili apps reserves the right to modify or cancel any bonus promotion at any time.
- The maximum withdrawal limit on bonus winnings will be stated in the terms of the applicable bonus.
- Bonus balance is not used until your main account balance runs out.
5 Gaming Policy & Fairness
All games on jili apps operate using internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third-party reviewers. This ensures every game outcome is fully random and fair.
The RTP (Return to Player) rate for each game is clearly disclosed. In the event of a technical issue or disconnection during gameplay, the outcome will be determined based on data stored on the server. jili apps' technical determination shall be considered final.
- Using external software, bots, or automated systems while playing is strictly prohibited.
- Collusion or match-fixing with other players is strictly prohibited.
- Exploiting any bugs or glitches in the system to gain an unfair advantage is not permitted.
- In Live Casino games, the dealer's decision is final and subject to approval by jili apps management.
6 Prohibited Activities
The following activities are strictly prohibited on jili apps. Violations may result in permanent account closure and, where necessary, legal action.
- Fraud: Any form of fraudulent activity, providing false information, or manipulating the system.
- Money Laundering: Attempting to launder illicit funds through the platform.
- Multiple Accounts: Operating multiple accounts to collect bonuses or for any other purpose.
- Automated Betting: Placing bets using bots, scripts, or any other automated means.
- Underage Access: Assisting anyone under the age of 18 in opening an account or playing.
- Use Outside Permitted Regions: Accessing jili apps from a region where our services are not available.
7 Account Suspension & Closure
Jili apps reserves the right to suspend or permanently close any account at any time, without prior notice. This includes cases of Terms violations, suspicious activity, or legal obligations.
Users may also request account closure at any time. In such cases, any available balance in the account (provided no outstanding bonus-related conditions remain) will be refunded.
- Account closure decisions may be appealed by contacting the support team.
- Account balances will not be refunded if an account is closed due to fraudulent activity.
- Self-exclusion requests can be made as part of our responsible gaming commitment.
8 Responsible Gaming
Jili apps is deeply committed to responsible gaming. We believe gaming is a form of entertainment, not a solution to financial problems. If you feel gaming is having a negative impact on your life, please reach out to us.
Jili apps offers tools to set deposit limits, betting limits, and session time limits. Self-exclusion options are also available for periods of 6 months or 1 year. Contact our support team to make use of these features.
For more details, visit our Responsible Play View the page.
9 Dispute Resolution
For any dispute or complaint, please contact our customer support team first. The team will provide an initial response within 48 hours and work toward a resolution within 7 business days.
In the event of a dispute over game outcomes, jili apps server logs and game data shall serve as the final authority. For financial disputes, the transaction history on record in the account will be used as the primary basis for resolution.
- Jili apps' decision in any dispute is final and binding.
- Transactions on accounts under active investigation may be restricted.
- Initiating a chargeback directly through a credit card or payment provider will result in immediate account suspension.
10 Changes to Terms & Contact Information
Jili apps reserves the right to change, revise, or update these Terms and Conditions at any time. For significant changes, advance notice will be provided via your registered email or a platform notification.
These Terms and Conditions were last updated in January 2026. For any questions or feedback, please contact our support team.